Suggies Shipping/Returns/Exchanges

Shipping

Like us, our shipping options are straightforward.

Standard ground shipping is free on US orders.

1. FREE: Package typically arrives in 2 to 4 business days. Western States in 1-2 business days, Mid-West and East Coast States 3-4 business days. 
2. $34.95: Express. Package will arrive within 1-2 days.

All orders received by 1:00 p.m. Pacific Standard Time (PST) will ship the same day. Orders received after 1:00 p.m. PST, Monday through Thursday, will ship the following business day. Orders received after 1:00 p.m. PST, on Friday or the weekend, will ship the following Monday. We don’t ship on major holidays. When figuring out when your shipment will arrive, make sure you start counting the day your order actually ships based on the above information.

Canada

Shipping to Canada is $34.95. Most orders arrive in 3-5 business days. You may be responsible to taxes and duties in Canada.

Returns

We want you to love your items so if they don’t work out you can return within 30 days. Please try shoes on inside. Heavily worn shoes can not be returned. Continental US returns are FREE. You have 30 days from the date we ship your item to submit a request to return your shoes.

The credit will automatically be applied to your credit card or original method of payment.

If you paid for extra, for expedited shipping, this will not be refunded.

For Canada, we accept returns but you will pay for the shipping back to us.

Return paper work is straight forward! To initiate a return  email support@shopsuggies.com

 

Exchanges

We also offer exchanges. Email support@shopsuggies.com and we will take care of this for you.